Microsoft Dynamics 365 for Field Service

Built-in intelligence helps customers resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Features

Optimize resources

  • Automate scheduling
  • Empower dispatchers
  • Streamline inventory management

Make technicians more effective

  • Ensure on-time appointments
  • Share customer information
  • Boost on-site efficiency
  • Create new levels of productivity

Deliver better outcomes with IoT

  • Gain insight and intelligence
  • Automate work order creation
  • Transform service with predictive maintenance

Engage with customers

  • Build customer trust
  • Create effortless service experiences
  • Communicate proactively

Innovate with a modern and adaptable platform

  • Adapt quickly
  • Unify service environment
  • Invest with confidence
  • Drive innovation

Microsoft Dynamics 365 for Field Service, learn more ››