CRM Consultant (m/w/d) Microsoft Dynamics 365 Sales & Customer Service 

Germany

Working @bdynamics

Are you looking for a challenging job in an innovative team with the latest Microsoft technologies? Do you share a passion for exciting CRM projects with our customers in an international environment? Then we look forward to receiving your application. 

b4dynamics is a global consulting company. We combine expertise with innovation – so we advise our customers competently on all issues related to their CRM and ERP implementation as well as business process optimization based on the Microsoft Dynamics 365 portfolio. 

As a growing consulting company, we are looking for a CRM Consultant (m/f/d) to strengthen our project team with a focus on the Microsoft Sales and Customer Service modules. 

As a CRM Consultant (m/f/d) you will be part of a motivated team that understands the challenges of our customers, analyzes and optimizes requirements and develops innovative solutions using state-of-the-art technologies in the cloud.  

Your tasks

  • You will play an important role in our implementation and consulting projects in the Dynamics 365 world and advise our customers on establishing a 360 degree customer view as well as the digitalization of their business processes
  • You will create sales training documents, plan and lead workshops, trainings and presentations at our customers remotely or on-site
  • You actively accompany our customers in all phases of a CRM project and support them from the planning phase to implementation, go-live and hypercare
  • You will be responsible for creating sales teams and territories, user profiles, roles and hierarchies, and define appropriate KPIs to measure success
  • You support the sales team in the pre-sales phase

Your profile

  • You have a completed, subject-related (technical) university degree in business administration/(business) informatics or equivalent knowledge and skills acquired through relevant professional experience  
  • You have good CRM knowledge, preferably in the Dynamics Sales & Customer Service as well as Field Service and Marketing modules 
  • Professional experience in CRM consulting is an advantage 
  • You have a confident manner, strong communication skills and the ability to work in a team 
  • You are willing to travel on a project base
  • You have a high degree of willingness to learn and a strong problem solving ability 
  • You speak German at a native level and have a secure knowledge of English 

Our benefits

  • International projects in international teams
  • Work-life balance through flexible working hours and home office
  • High level of personal responsibility and room for own solutions 
  • Company car as well as an attractive and performance-oriented income
  • Modern equipment
  • Mentoring for optimal induction as well as good further training and career opportunities

Didn't find the right job?

If you are looking for a job for experienced professionals or career starters and have not found a suitable advertisement, we would be pleased to receive your initiative application stating the desired target area.

#interested?

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Do you feel addressed or are you interested? Then we are looking forward to receiving your documents or contact requests via career@b4dynamics.com

Ines Bläsi – HR Manager

Tel.: +49 771 89784-205