Microsoft Dynamics 365 for Retail

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.


Drive unified commerce
  • Create seamless shopping experiences
  • Enable omni-channel buying
  • Increase brand loyalty
Create a modern store experience
  • Deliver exceptional customer service
  • Tailor product selection and recommendations
  • Optimize store operations
Effectively manage merchandising
  • Streamline sourcing and replenishment
  • Manage product demand
  • Amplify sales and promotions
Optimize operations through insights
  • Maximize business impact
  • Speed up end-of-day activities
  • Increase inventory visibility
  • Meet changing business needs
Innovate with a modern and adaptable platform
  • Adapt quickly
  • Extensible platform
  • Invest with confidence
  • Drive innovation
Microsoft Dynamics 365 for Retail, learn more ››