Globally b4dynamics has a team of more than 50 members of all ages and a wide variety in product knowledge in 3 countries that are both used to work in small teams and in global projects across big international teams. With more than 40 years of ERP experience b4dynamics is an “old hand” in the Microsoft partner business providing a wide network of partners and connections in the filed. To give our customers the deepest knowledge possible b4dynamics focused on 2 industries, namingly process manufacturing (pharma, chemical, life science) and discrete manufacturing (textile, machine manufacturing, plant engineering, medical devices).
- Business Process Optimization
- Industry 4.0
- Digital Transformation
- Transition to the cloud
- Customer Service
b4dynamics has 5 locations in 3 countries and can cover international projects and demanding support conditions with this team:
Dortmund: b4dynamics GmbH | Joseph von Fraunhofer Straße 20 | 44227 Dortmund | Germany
Istanbul: b4dynamics ltd. | Değirmen Sokak Ar Plaza A Blok No:101 Kozyatağı | 34742 Istanbul | Turkey | +90 (0)216 355 09 09
Bursa: b4dynamics ltd. | Yeni Yalova Yolu Buttim İş Merkezi D5 1545 | 16250 Osmangazi Bursa | Turkey
Denver: b4dynamics ltd. | 2410 King Street | Denver | Colorado 80211 | USA
b4dynamics has its industry focus in manufacturing, more precisely in discrete and process manufacturing. In the area of process manufacturing, we specialize in companies in the pharmaceutical, chemical and life sciences industries, and in discrete manufacturing, we specialize in machine & plant manufacturers, automotive suppliers, medical technology and textile companies.
What is the basis of our expertise in these specific industries?
Our consultants have industry specific knowledge, as most of them have worked in companies in the respective industry. In addition, we have a number of reference customers in these industries.
We are a Microsoft Partner implementing Microsoft ERP and CRM Software systems at our customers. We also develop our own, industry specific software packages whenever we see there are gaps in Microsofts standard software. As we have focused on the process manufacturing (pharma, chemical & life sciences) and discrete manufacturing (textile, machine manufacturing and medical devices) industries, these software packages are suited to the needs of these industries.
The history of b4dynamics begins with Heinz Bäurer deciding to start in the ERP business in 1980. In 2003 he enters the Microsoft community and finally founds b4dynamics GmbH in Germany in 2007, followed by b4dynamics Ltd. in 2008 in Turkey and b4dynamics ltd. 2013 in the US. Since 2016 b4dynamics is certified as Microsoft certified cloud solution provider (CSP) and cloud solution advisor (CSA) Partner, global Alliance Partner in the Pipol network and expanded its global Network further with IBM and Telekom. Furthermore, b4dynamics signed an exclusive distribution contract to North America and Turkey with Porini in 2020.
Following many projects with previous ERP Software, our first go-life with Dynamics 365 took place in 2018 – the first global pharma project in the cloud followed in 2019.
b4dynamics approach for a fast and successful implementation is through best practice, using our unique iteration implementation method and standard software based on Microsoft Dynamics 365; which includes Enterprise Resource Planning (Finance, Supply Chain Management, HR, Commerce & Project Operations) and Customer Engagement (Sales, Customer Service, Field Service & Marketing).
b4dynamics meanwhile has a stock of numerous both national and international reference customers that use on-premises & cloud Microsoft ERP products. The combination of our profound industry-specific know-how, a dynamic team that combines expertise with innovation and our comprehensive network makes us an ideal partner for your global projects.
Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field ServiceFinance and Operations Apps
Dynamics 365 Commerce Dynamics 365 Finance Dynamics 365 Human Resources Dynamics 365 Supply Chain Management Business CentralProducts that support the Dynamics 365 Business Applications:
Adobe Experience Cloud AI Builder Azure DevOps Dynamics 365 Fraud Protection Dynamics 365 Layout Dynamics 365 Remote Assist Dynamics 365 Virtual Agent for Customer Service Forms Pro LinkedIn Sales Navigator Power Apps Portals Power BI Power AutomateLearn More
1.Dynamics 365 in the cloudThe most popular choice for new Dynamics 365 users, is deploying in the cloud – hosted on Azure, Microsoft’s web services platform. Azure relies on a network of managed data centers located across the globe. From here programs and services can be built, tested, deployed, and managed.
If you choose this option, everything from the program itself to your data, is stored online. You do not run the software from your own computer and do not physically own it. Instead of purchasing a copy of the software and installing it on individual devices, you access it through the internet. With a cloud-based instance of Dynamics 365, the software “lives” on Microsoft’s servers, so all you need to use it is an internet connection and a web browser.
As the software is hosted on its own servers, Microsoft is primarily responsible for maintaining all your software infrastructure from their end. This includes managing security measures, issuing updates, and performing data backups.
2.Dynamics 365 on-premises
Referred to as Local Business Data by Microsoft, on-premises is the “traditional” way to deploy software. This option allows users to host their Dynamics 365 software either on their own servers, or those of an IT partner.
Hosting on-premises means businesses keep all their data in-house; all communication with the cloud is switched off, and users are solely responsible for all upkeep and maintenance of the software.
3.Dynamics 365 hybrid deployment
Dynamics 365 can also be deployed hybrid meaning parts are hosted in the cloud, others on your own servers: Though fully integrated with the Microsoft cloud, transactions and data are stored locally on the users’ own data center. This means users gain access to cloud-based services such as machine learning, business intelligence, and development sandboxes, but their data remains separate.
PowerApps belongs to the Microsoft power platform and can therefore be integrated in any Microsoft Dynamics 365 application. The tool enables you to build low-code apps that cover your individual needs and processes in just a few days. The platform offers the possibility to develop mobile apps as well as web-based applications and so-called portals. All applications use standard Excel-like expressions to add logic, run on web browsers, iOS and Android devices and can be connected to other IT systems. With this solution, no significant IT or programming knowledge is required for development, as the applications can be assembled step by step in an editor using drag & drop. In addition, many templates are provided, which once again accelerates and simplifies development. The extension of the applications with different programming languages is also possible.
SharePoint is a Microsoft web application that enables collaboration through project management or task coordination, social networks such as personal web pages, team web pages, discussion groups and blogs, content management through document management capabilities, content management, metadata and customized search capabilities and business applications.
SharePoint seamlessly integrates with Dynamics 365 and other Microsoft software to serve as a universal document management platform.
Two versions with different functionalities of SharePoint are available – SharePoint Server and SharePoint Online. SharePoint Server can be installed locally on your company’s IT infrastructure in Standard and Enterprise editions and receives updates less frequently, but is more flexible to adapt to your company’s needs.
The cloud version hosted by Microsoft is usually included in Microsoft 365 subscriptions, but can also be purchased separately. SharePoint Online has the advantage of providing redundancy to your company’s server system landscape, but lacks the customization options of a self-hosted installation of SharePoint. The two product versions are identical in the areas of collaboration, document and content management as well as hosting and the synchronization of files. However, as is typical with Microsoft’s cloud products, the SharePoint Online version receives updates and associated new features much more frequently.
SharePoint’s core features are:
Sites as customizable websites through which SharePoint’s features are accessed.
Communities allows your organization to set up and use personal websites (mySites) and social media (wikis, forums, websites / calendars for teams).
Content provides the ability to version control your documents and create viewing and approval processes – so it’s equivalent to a classic DMS.
Search is the search function in Sharepoint – search across folders, files, documents, etc. and then filter and sort results.
Composites offers the option of compiling SharePoint components on websites, seamlessly integrating Office and other applications there, visualizing them and working with them from SharePoint. Additional design options are available through SharePoint Designer and InfoPath.
Insights, again as known from the D365 software, titles the function of aggregating data from different sources, displaying it graphically and making it available for people in your organization to make data-based decisions.
- Microsoft Windows Server
- A Microsoft Windows Server Active Directory infrastructure
- An Internet Information Services (IIS) site
- Claims-based security token service (required for deployments with Internet access)
- Microsoft SQL Server
- Microsoft SQL Server Reporting Services
- Microsoft Exchange Server or access to a POP3-compatible email server (required for email tracking)
- SharePoint Server (required for document management)
- Supported devices, Microsoft Dynamics 365 app, or web browsers such as later versions of Internet Explorer or the latest version of Apple Safari, Google Chrome, and Mozilla Firefox
- Microsoft Office for Microsoft Dynamics 365 for Outlook and other Office integration features.
|Processor||x64 architecture or compatible dual-core processor with 1.5 GHz||quad-core processor with x64 architecture and at least 2 GHz (for example, system with AMD Opteron or Intel Xeon)|
|Memory||4 GB RAM||minimum 8 GB RAM|
|Hard drive||10 GB free hard disk space||minimum 40 GB free hard disk space|
DMS stands for document management System and as the name indicates these sofware tools provide a system to receive, track, manage and store digital documents. This software tools are made to keep track of the various versions created by different employees and later modified by them (history tracking). Besides this it saves money while reducing paper.
DMS systems can be components of or have overlaps with an ECM System due to their relationship to digital asset management, document imaging, workflow systems and records management systems.
ERP stands for Enterprise resource planning and refers in our context to an ERP software system. ERP software is developed to manage main business processes like finance and supply chain processes and many other business activities.
The software collects, stores, manages, and interprets data and provides an integrated and continuously updated view of core business processes using common databases maintained by a DMS.
URS are user requirement specifications that document user requirements for the solution. For each requirement, a solution is shown in a FS (functional specification) document. Depending on the risk assessment, a successful solution is demonstrated for each requirement (OQ/ PQ tests), thus forming the need for a CSV based software deployment.
Unlike other business management software providers, Microsoft still offers its Dynamics 365 both as a cloud and on-premises version. It is therefore up to you as a customer, to assess the respective factors in your company and decide which option is the best for you, we gladly help you with it. One factor that contributes to the decision-making process is certainly the pricing model:
In contrast to the conventional on-premises Software, where the licenses for your users and the corresponding hardware are purchased once, the cloud version is billed monthly as with a subscription. However, everything is included here – all costs for a server landscape and its operation (electricity and personnel costs) as well as for the SQL software are omitted for you. The costs for any releases and updates that may be due are also omitted or included in the monthly costs.
Another problem for some customers is that on-premises integration with LCS, SharePoint, Regulatory Configuration Services (RCS) is not possible and integration with PowerBI.com is only possible with significant additional effort.
Our experience shows that operating on-premises is on average 20-30% more expensive than in the cloud, depending on the company.
Contact us so that we can provide you with a price comparison of the two variants according to your needs!
Microsoft owns and operates data centers around the world. Users can use an interactive map to determine where their data will be stored depending on which services they’re using, and where their business is located.
For example, a business based in the United States using Dynamics 365 for Project Service Automation would have their data stored in either Microsoft’s San Jose, CA, or Boydton, VA data centers.
Dynamics 365 users in Europe will have their data stored in data centers in Ireland, and the Netherlands. Microsoft’s data centers are regulated by EU data protection law.
If it becomes necessary for Microsoft to expand or relocate data outside of your geographical region, system administrators will be notified one month in advance of the move.
With Microsoft Azure, you remain the sole owner of your data. Your data will not be shared with any advertiser-supported services or used for marketing research or advertising. Microsoft only stores your data to provide you with the requested services. Microsoft also does not know what kind of data is stored in the cloud.
If you leave the Azure service or your subscription expires, Microsoft follows strict standards for removing data from its systems and ensures that your data is still available afterwards.
- Task management tool for automated tasks
- Automated email and push notifications
- Automated filing of emails and mail attachments
- Automated publishing to various social media channels
- Approval processes
- Publishing workflows
When looking at it for the first time it is confusing how many different ERP Products Microsoft offers. But as usually there is an easy explanation for this. These products got historically developed by other companies and later acquired by Microsoft and integrated into their Software products.
Microsoft Dynamics SL previously called Solomon is a project-based ERP software initially developed in 1980 by TLB, Inc (The Lord’s Business) a Findlay, Ohio based company. It is an ERP with a connection to Microsoft Office Project Server for project-driven small- and medium-sized enterprises. The product got refocused on an all Microsoft technology strategy with Microsoft SQL Server as the database technology; Visual Basic as the software language; and Visual Basic for Applications (VBA) as the customization language before Solomon was acquired by Great Plains Software in 2000.
Microsoft Dynamics GP was initially developed as an ERP software for mid-market companies with several locations or with an international orientation by Great Plains Software based in Fargo, North Dakota. It uses Microsoft SQL-Server as the database technology and is written in the language Dexterity. The software now only is available in the English-speaking market, South America, the Middle East, and Singapore. In April 2001 Great Plains including Solomon was acquired by Microsoft.
Microsoft Dynamics NAV was acquired by Microsoft in 2002 by taking over the Danish-based company Navision Software A/S. Since then, Microsoft Dynamics NAV has been gradually merged with Microsoft’s other ERP solutions GP and SL. Therefore the 2017 version was named Microsoft Dynamics NAV. The software written in the programming language C/AL is suited to meet the requirements for small and medium-sized companies and offers a variety of industry solutions. From 2018 on the software was continued under the new name Microsoft Dynamics 365 Business Central On-Premises, which can now also be purchased as SaaS software – Microsoft Dynamics 365 Business Central that both share a common source code.
Microsoft Dynamics AX (formerly Axapta) is an object-oriented ERP Software that is mostly used in medium-sized and larger companies. Axapta was originally developed by the company Damgaard that firstly merged with Navision and then got acquired by Microsoft in 2002.
Axapta ERP was replaced by Microsoft Dynamics AX in 2006 and will be continued as Dynamics 365 within the Microsoft stack with many additions to the functionality, a revised client and an adaption to the MS Office 2003 interface, as well as profound changes in the system architecture (increased focus on security (trusted computing), with a three-tier architecture), a development environment (including the integration of .NET) based on the integrated Microsoft stack. The current version of Dynamics AX 2012 is on the market since the end of 2011 with a role-based interface that has been adapted even more to the interface of the Office product line. The web interface (Enterprise Portal) was also adapted to the Office environment via SharePoint 2010.
All four ERP products were developed quite industry-specific, so they differ in certain areas, but at the same time have large overlaps. Microsoft has condensed the skills of the four products to now 2 and thus created ERP systems that can be used universally and yet industry-specific. In the future, Microsoft’s ERP product family will be limited to Business central for small and medium businesses and Dynamics 365 for enterprise businesses. All other products will be discontinued, no longer supported, and will be phased out in the next few years.
- Cost – No upfront infrastructure costs, no need to purchase, manage, and maintain costly infrastructure that you may not use to its fullest – pay only for resources that are needed
- Global – scale elastically – deliver the right amount of IT resources — more or less computing power, storage, or bandwidth — right when they’re needed, and from the right geographic location
- Performance – The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale
- Scalable, elastic, and flexible – Most cloud computing services are provided self-service and on demand – vast amounts of computing resources can be provisioned in minutes, Cloud computing gives your business a lot of flexibility and takes the pressure off capacity planning. Cloud computing supports both vertical and horizontal scaling, depending on your needs: Vertical scaling, also known as “scaling up”, is the process of adding resources to increase the power of an existing server. Some examples of vertical scaling are: adding more CPUs, or adding more memory to support increased data collection. Horizontal scaling, also known as “scaling out”, is the process of adding more servers that function together as one unit. For example, you have more than one server processing incoming requests.
- Productivity – On-site datacenters typically require a lot of “racking and stacking” / hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals.
- Reliability – Cloud computing makes data backup, disaster recovery, and business continuity is easier and less expensive – data can be mirrored at multiple redundant sites on the cloud provider’s network.
|Key-Capabilities||Microsoft Dynamics 365 – In Cloud||Microsoft Dynamics 365 – On Premise|
|Cost Model||Monthly subscription||Huge initial capital investment (CapEx)|
|Information Storage||Information stored in secured Microsoft data centre||Complete ownership and control over the stored information|
|Data Access||Access only through application program interface (API) or report connectors||Full access|
|Storage Space||5-GB (additional 2.5-GB for every 20 licenses)||Limited to available server storage|
|System Administration||Minimal internal administration required Microsoft manages the system infrastructure||Requires internal or vendor partner maintenance|
|Deployment||Quick and seamless||Time taking and complicated|
|Hardware Requirement||No additional hardware required||Executed either from existing hardware or might need additional servers|
|Maintenance Expenses||None||Involves huge spending on maintaining and upgrading servers|
|Connectivity||Reliant connectivity with 99.9% financially supported by Microsoft||No internet connectivity required to access applications or information|
|System Updates||Updates (both minor and major) rolled out consistently||Minor updates can be held back until the next major release|
|Mobility||Applications available for offline access||Applications available for offline access|
|Flexibility||Higher flexibility through integrated redundancy capabilities||Hardware dependent and its expensive to install redundant server for back-up|
|Power BI||Integrated||Not Available|
Cloud1.Which functionalities do you need?
When calculating the cloud variant, it first depends on the range of functions you require: A distinction is made here between Customer Engagement and Unified Operations, under which the individual modules – Sales, Customer Service, Field Service and Marketing or Supply Chain Management, Human Resources, Finance, Project Operations and Commerce – are grouped, some of which are priced very differently. If it is to be a pure ERP system, then licenses will probably only be required for the Finance and possibly the Supply Chain Management module. However, if other areas are added, the user licenses will have to be distributed to different modules or even overlapped. As soon as licenses from different modules are used, one module (for ERP implementations it must be from the Unified Operations area) is selected as the base module, all other modules can be licensed as discounted attach modules.
2.How many users should work with which functions in your company?
Accordingly, the exact number of users in the respective areas is required as further information to determine a price.
3.Which range of functions do the employees need in the respective modules?In addition, there is the possibility to achieve savings by grading the functional scope of the respective users:
- full user licenses – full range of functions
- device user – licenses are assigned to the respective device
- activity user – transactional use of applications & embedded business intelligence
- team members – perform basic processes, share knowledge & use embedded business intelligence
- For the allocation in this third point, we usually take empirical values from our previous projects. Buying the licenses will incur monthly costs for your company, but since the support of the standard software and the creation of updates and releases, as well as hardware costs and related operating costs are eliminated, even in the longer term the costs are usually 30-40% lower than with the on-premises variant.
- one-time license costs for the respective number of users per module
- server costs
- SQL software costs
- Energy costs for your server
- Update/release costs
- Personnel costs for operation
- Here, too, there is the possibility to acquire licenses with a limited scope of use on a pro-rata basis and thus to achieve savings in license costs. For a calculation here we usually take a percentage distribution according to our experience values. The focus here is therefore on questions regarding hardware resizing and functional scope. Experience shows that on-premises operation is on average 20-30% more expensive than in the cloud, depending on the company. Contact us so that we can calculate a price comparison of the two variants tailored to your needs!
on-premisesFor an on-premises variant, your company will incur the following costs:
With the launch of the cloud version of Dynamics 365, Microsoft has modularized Operations (Finance, Supply Chain Management, HR, Project Operations) and CE products (Sales, Customer Service, Field Service, Marketing, Commerce). The advantage for companies is that they will only pay for the services they use, choosing the modules they really need. If a user needs additional apps, these can be added as attach licenses, which are available at a discounted price. However, the base license will always be the higher-priced one. There is no limit to the number of attach licenses that can be added, and they do not differ in functionality from base licenses.
To keep the prices of individual additional modules and functions for employees working in overlapping functions affordable, a distinction is made between basic and attached licenses – the basic product/module can be purchased at higher prices, but all other modules are available at greatly reduced prices. The scope of the attached licenses and basic licenses for each module is not different. Modules in the Operations and CE sections can also be combined with each other. There is a minimum number of users for the base module and the highest value module (usually from the Operations area) must always be purchased as a base module.
Only assigned user licenses can be purchased as attach licenses. Tenant – based licenses , additional access licenses, and capacity licenses do not qualify for attach licensing pricing but can be licensed separately. Some specific Dynamics 365 products are also not eligible.
- Excellent expertise in relevant industry sector
- International project management & implementation experience
- Product knowledge of D365 and among the complete Microsoft Stack and Azure cloud
- Knowledgeable in remote working styles – international project management/implementations
- Availability of apps and certified ISV solutions to ensure standard implementation
- Technical know-how in deployment, implementation and cloud enviroments
- Experienced teams in Germany and Turkey with knowledge in large process industry projects
- Flexibility and short decision-making paths
- Close cooperation with project management of the customer
- Early involvement and cooperation with key users
- b4d vertical developments in process industry; i.e. sample management, stability studies
- Experience in: GAMP5, GxP, FDA regulations
- US location | strategic location
- Availability of key users
- Strong project manager on customer side
- Short decision paths
- Provision on the part of the customer
Right at the beginning we provide you with any information that you need to make the right decisions. Already during the pre sales process our well trained sales team members help you navigate though the function, product and licencing jungle and give you answers to all your initial questions. Workshops with our expert consultants help you figure out the details and schedules of the project and set up a plan.
During the project not only the people from all in the imlementation process involved departments are in close contact with employees of b4dynamics but als key user training is taking place. At b4dynami we think it is key to involve the people that actually use the system later early in the process and train them.
After the go-life we calculate with a period of some month with intensive post go-life support. When we see that thinks work out well we switch to an annual check-ins with you.
For support cases we have a ticket systema upa nd running to help you contact us at any time from anywhere. Also hotline support via phone is possible and of course FAQs on our website are a place to go.
Furthermore Microsoft offers a huge ammount of in-app support, Docs, Learn, Communities, etc.
After the go-life of a software implementation, we offer intensive post-go-life support for a period of several months. As soon as this is no longer necessary, b4dynamics offers 2nd level support in the sense of application support – by phone within our regular business hours, or at any time via a ticket system. 1st level support is provided by the customer and 3rd level support is provided by Microsoft.
After go-live, the production environment must be updated at regular intervals. For this purpose, Microsoft provides its customers with up to 8 service updates per year, of which you must use at least 2 service updates per year and can skip a maximum of 3 updates in a row. The downtime for a successful update is usually 30 minutes to 1 hour. However, a downtime of 3 hours is always expected in case of problems.
Microsoft informs its customers about planned maintenance work at least five working days before the start of the patching window. A standard patching window is defined according to geographical region, which usually takes place on a weekend so as not to conflict with ongoing business.
Most maintenance work does not require customer intervention. If there is a critical security update that requires an upgrade, you will be notified.
Our regular business hours are Monday through Friday, 08:00 – 17:00h (MEZ/CET), excluding holidays.
Extended English-speaking support is available from 9:00-18:00h (EET) and 06:00 – 18:00h (MST) from our locations in Turkey and/or the US.