Frequently Asked
Questions

Company

Globally b4dynamics has a team of more than 50 members of all ages and a wide variety in product knowledge in 3 countries that are both used to work in small teams and in global projects across big international teams. With more than 40 years of ERP experience b4dynamics is an “old hand” in the Microsoft partner business providing a wide network of partners and connections in the filed. To give our customers the deepest knowledge possible b4dynamics focused on 2 industries, namingly process manufacturing (pharma, chemical, life science) and discrete manufacturing (textile, machine manufacturing, plant engineering).

Working at a Software consulting company the people at b4dynamics enjoy helping companies in the following areas:
  • Business Process Optimization
  • Industry 4.0  
  • Digital Transformation
  • Transition to the cloud  
  • Implementation
  • Customer Service
  • Training
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b4dynamics has 5 locations in 3 countries and can cover international projects and demanding support conditions with this team:

Huefingen: Roemerstraße 3978183 Huefingen | Germany | +49 (0)771 897 84 115info@b4dynamics.com 

Dortmund: b4dynamics GmbH | Joseph von Fraunhofer Straße 2044227 Dortmund  | Germany

Istanbul: b4dynamics ltd.Değirmen Sokak Ar Plaza A Blok No:101 Kozyatağı34742 IstanbulTurkey | +90 (0)216 355 09 09

info@b4dynamics.com 

Bursa: b4dynamics ltd.Yeni Yalova Yolu Buttim İş Merkezi D5 154516250 Osmangazi BursaTurkey 

Denver: b4dynamics ltd.2410 King StreetDenver | Colorado 80211USA 

b4dynamics has its industry focus in manufacturing, more precisely in discrete and process manufacturing. In the area of process manufacturing, we specialize in companies in the pharmaceutical, chemical and life sciences industries, and in discrete manufacturing, we specialize in machine & plant manufacturers, automotive suppliers and textile companies. 

What is the basis of our expertise in these specific industries? 

Our consultants have industry specific knowledge, as most of them have worked in companies in the respective industry. In addition, we have a number of reference customers in these industries.  

 

We are a Microsoft Partner implementing Microsoft ERP and CRM Software systems at our customers. We also develop our own, industry specific software packages whenever we see there are gaps in microsofts standard software. As we have focused on the process manufacturing (pharma, chemical, life science) and discrete manufacturing (textile, machine manufacturing, automobile) industries, these software packages are suited to the needs of these industries.  

The history of b4dynamics beginns with Heinz Bäurer deciding to start in the ERP business in 1980. In 2003 he enters the Microsoft community and finally founds b4dynamics GmbH in Germany in 2007, followed by b4dynamics Ltd. in 2008 in Turkey and b4dynamics ltd. 2013 in the US. Since 2016 b4dynamics is certified as Microsoft certified cloud solution provider (CSP) and cloud solution advisor (CSA) Partner, global Alliance Partner in the Pipol network and expanded its global Network further with IBM and Telekom. Furthermore b4dynamics signed a exclusive distribution to North America and Turkey contract with Porini in 2020. 

Following many projects with previous ERP Software, our first life-go with Dynamics 365 took place in 2018 – the first global pharma project in the cloud followed in 2019.  

b4dynamics approach for a fast and successful implementation is through best practice, using our unique iteration implementation method and standard software based on Microsoft Dynamics 365; which includes Enterprise Resource Planning (Finance, Supply Chain Management, HR, Commerce & Project Operations) and Customer Engagement (Sales, Customer Service, Field Service & Marketing).   

b4dynamics meanwhile has a stock of numerous both national and international reference customers that use on-premise & cloud Microsoft ERP products. The combination of our profound industry-specific know-how, a dynamic team that combines expertise with innovation and our comprehensive network makes us an ideal partner for your global projects. 

ClickLearn: ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-throughs, saving you 80% of the time you now spend creating them manually in Dynamics 365|BC|F&SCM|CE, Power Platform and most of your other business systems. The ClickLearn solution produces your walk-throughs in eight different formats from a single source, including written documentation, hands-on-labs, videos with automated effects and voice over. On top of that ClickLearn has a Virtual Assistant that guides the users within the live system. Simply record your work process in your business systems. With one click, ClickLearn produces your walk-throughs in all formats and in more than 45 languages and 135 dialects. It creates a complete e-learning portal with full tracking and scoring and upgrades your work instructions as you upgrade your business system with no manual effort on your part.

dox42: dox42 is an innovative software product for document automation and data integration – flexible, powerful and intuitive. dox42 enables you to generate complex documents automatically and integrate data, images, tables, dynamic charts, QR-codes and text modules from various data sources, such as Office 365, SharePoint, MS Dynamics 365 F&SCM|AX, D365 BC|NAV, D365 CE|CRM, Databases, SAP, WebServices or Excel. Business users can design templates in up-to-date and uniform corporate design fast and flexibly using the dox42 Microsoft Office Add-Ins. The dox42 Server or the SaaS Version dox42 Online can be integrated into Office 365, Dynamics 365, SharePoint, websites, applications, CRM or ERP systems and workflows seamlessly.

Executive Automats: Executive Automats speeds up and improves the quality of any code change. Codeless functional, performance, and regression tests as well as automated process documentation.  Create, schedule, and execute end-to-end test cases across any web-based application at any time.  Over time, maintaining test cases throughout the numerous updates of Microsoft’s One Version is critical and Executive Automats makes it easy, resulting in a true reduction in manual workload.

Gromnitza: Since 1997 ikt Gromnitza GmbH & Co. KG has been a specialist in information and communication technologies and in the digitalization of business processes. As a system house, the company supports medium-sized companies with a holistic approach. The ikt system house was established by Dipl.-Wirt.-Ing. Oliver Gromnitza and employs many skilled professionals, including IT specialists for system integration and application development.

LINK: Founded in 1984 by a group of young entrepreneurial engineers, Link Bilgisayar Sistemleri Yazilimi ve Donanimi Sanayi ve Ticaret A.S. conducts sales, marketing, consulting and training activities through its Istanbul headquarters and network of authorized dealers. Link Bilgisayar uses the latest available technology to develop software packages that allow businesses to digitally integrate production, accounting and HR systems, thereby currently serving 64.000 companies in a variety of sectors. The Link Payroll package with 72% market share is currently the market leader in Turkey and is a source of pride for the Link family.

Microsoft: Microsoft is a multinational computer technology corporation. The history of Microsoft began on April 4, 1975, when it was founded by Bill Gates and Paul Allen in Albuquerque.  Its current best-selling products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software.

Orderbase: orderbase consulting GmbH is a medium-sized IT company. For more than 15 years the company supply and implement complete ERP systems as well as system extensions for order and production control and services for small and medium sized companies. The efficient software solutions and the extensive range of services focus on the needs and satisfaction of their customers from a wide variety of industries.

PIPOL: With Pipol you get global engagement with one contract, central management and local anchoring. With over 160 offices in more than +75 countries, Pipol is the largest international provider of consulting and implementation services based on Microsoft Dynamics. Our solutions, services, and organization are designed and set-up specifically for international implementations and support. Pipol provides a single point of contact to support you at every stage of your project whether you have a single office in one location or many offices around the world. This ensures a smooth, well-coordinated project from strategy and solution choice to implementation and follow-up. And it saves you time, money, resources – and worry. b4dynamics is a Global Partner in the Pipol Alliance.

PORINI: Established in Como in 1968 as a company specialized ERP solutions and consulting service specific to fashion, clothing, textiles and retail companies, over the years Porini expanded its expertise becoming a Microsoft ISV expanding its portfolio solutions with Social CRM, Business Analytics, Artificial Intelligence, machine Learning, IoT, Performance Management, Collaboration and Knowledge Management targeted to medium to large companies in many other industry sectors.

PrintVis: PrintVis is a complete ERP solution for the Graphic Arts Industry.  We are built and certified for ERP/MIS standard software, Microsoft Dynamics NAV.  JDF Certified by the Cip4 organization.  PrintVis is one standard system to handle all aspects of a complete workflow with a flexible and scalable setup.  It is an easy to use solution and the end users quickly adapt the system as their own.

SwissSalary: The specialists for innovative payroll software and time management. For almost 20 years, SwissSalary NAV® has been the industry-independent payroll software for Swiss companies from 10 to over 6,000 employees. Based on the established ERP solution Microsoft Dynamics NAV, SwissSalary NAV® has the latest swissdec certification 4.0 and with Certified for Microsoft Dynamics (CfMD) the highest accreditation that Microsoft has to award.

TARGIT: TARGIT was founded in 1986 and since 2000 has been a pure play BI provider. TARGIT Headquarter is located in Hjoerring, Denmark and with offices in Tampa, Florida and Boston, Massachusetts. According to Gartner, TARGIT is the world’s largest BI vendor for companies using Microsoft Dynamics NAV or AX. Additionally, DynamicsWorld ranks TARGIT as a top add-on for NAV and AX, while BARC’s BI Surveys gives high scores to TARGIT in user-friendliness, visualization and innovation. TARGIT has over 4,900 customers with more than 334,000 named users worldwide.

UP SOLUTION: JUST MES by Up Solutions provides industry knowledge and best practices for textile and apparel manufacturers combined with the newest and most advanced international IT solutions. Today the JUST 2015 Suite includes four integrated solutions for managing the entire manufacturing supply chain: JUST Plm, JUST Planning, JUST Monitoring and JUST Quality Control.

Products

Under the name Dynamics 365, Microsoft has developed a set of intelligent business applications solutions that enable companies to get a comprehensive view of their business. The Dynamics software products combine data with AI and are supported by Power Platform products. Microsoft unified the Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) products within Dynamics 365 and Power Platform. This resulted in a unique, common technology building block that enables app creation and data sharing across all Dynamics 365 applications. Within this set of software applications, shared data and unified intelligence are available to connect front-office and back-office operations. Extensive analytics provide you with a comprehensive view of every functional area of their business. Model-Driven Apps

Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service

Finance and Operations Apps

Dynamics 365 Commerce  Dynamics 365 Finance Dynamics 365 Human Resources  Dynamics 365 Supply Chain Management  Business Central

Products that support the Dynamics 365 Business Applications:

Adobe Experience Cloud AI Builder Azure DevOps Dynamics 365 Fraud Protection Dynamics 365 Layout Dynamics 365 Remote Assist Dynamics 365 Virtual Agent for Customer Service Forms Pro LinkedIn Sales Navigator Power Apps Portals Power BI Power Automate

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Power Automat is part of the Microsoft Power Platform, along with PowerApps and Power BI. These software tools are available in all applications based on this platform. Power Automate can thus be used to automate routine tasks in Microsoft Dynamics 365 applications. A variety of standard connectors also makes it possible to integrate third-party systems and thus automate their processes. Two types of automation – work processes of individual persons or business applications – are made possible by Power Automate:
  • Task management tool for automated tasks
  • Automated email and push notifications
  • Automated filing of emails and mail attachments
  • Automated publishing to various social media channels
  • Approval processes
  • Publishing workflows
  • Etc.

SharePoint is a Microsoft web application that enables collaboration through project management or task coordination, social networks such as personal web pages, team web pages, discussion groups and blogs, content management through document management capabilities, content management, metadata and customized search capabilities and business applications.

SharePoint’s core features are:

  • Sites
  • Communities
  • Content
  • Search
  • Composites
  • Insights

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System requirements The on-premises version of Dynamics 365 requires the following Software:
  • Microsoft Windows Server
  • A Microsoft Windows Server Active Directory infrastructure
  • An Internet Information Services (IIS) site
  • Claims-based security token service (required for deployments with Internet access)
  • Microsoft SQL Server
  • Microsoft SQL Server Reporting Services
  • Microsoft Exchange Server or access to a POP3-compatible email server (required for email tracking)
  • SharePoint Server (required for document management)
  • Supported devices, Microsoft Dynamics 365 app, or web browsers such as later versions of Internet Explorer or the latest version of Apple Safari, Google Chrome, and Mozilla Firefox
  • Microsoft Office for Microsoft Dynamics 365 for Outlook and other Office integration features.
Hardware requirements The following table lists both the minimum and the recommended hardware requirements for this version of Microsoft Dynamics 365 Server, running in a full server configuration. These requirements assume that no additional components such as Microsoft SQL Server, Microsoft SQL Server Reporting Services, Microsoft SharePoint, or Microsoft Exchange Server are installed or in use.
Components *minimal requirements *recommended
Processor x64 architecture or compatible dual-core processor with 1.5 GHz quad-core processor with x64 architecture and at least 2 GHz (for example, system with AMD Opteron or Intel Xeon)
Memory 4 GB RAM minimum 8 GB RAM
Hard drive 10 GB free hard disk space minimum 40 GB free hard disk space
* Actual requirements and product features may vary depending on system configuration and operating system. For more information contact us or visit this website.

DMS stands for document management System and as the name indicates these sofware tools provide a system to receive, track, manage and store digital documents. This software tools are made to keep track of the various versions created by different employees and later modified by them (history tracking). Besides this it saves money while reducing paper.

DMS systems can be components of or have overlaps with an ECM System due to their relationship to digital asset management, document imaging, workflow systems and records management systems.

ERP stands for Enterprise resource planning and refers in our context to an ERP software system. ERP software is developed to manage main business processes like finance and supply chain processes and many other business activities.

The software collects, stores, manages, and interprets data and provides an integrated and continuously updated view of core business processes using common databases maintained by a DMS.

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Implementation

In our experience, the success of a project is ensured by both sides – cooperation, common goals and clear communication of expectation are crucial. From our side we contribute through:
  • Excellent expertise in relevant industry sector
  • International project management & implementation experience
  • Product knowledge of D365 and among the complete Microsoft Stack and Azure cloud
  • Knowledgeable in remote working styles – international project management/implementations
  • Availability of apps and certified ISV solutions to ensure standard implementation
  • Technical know-how in deployment, implementation and cloud enviroments
  • Experienced teams in Germany and Turkey with knowledge in large process industry projects
  • Flexibility and short decision-making paths
  • Close cooperation with project management of the customer
  • Early involvement and cooperation with key users
  • b4d vertical developments in process industry; i.e. sample management, stability studies
  • Experience in: GAMP5, GxP, FDA regulations
  • US location | strategic location
In addition, the following circumstances on the customer side are key to the success of the project:
  • Availability of key users
  • Strong project manager on customer side
  • Short decision paths
  • Provision on the part of the customer
  • Master data (articles, prices, chart of accounts, etc.)
  • Calculation schemes
  • Forms + text modules
  • Workflow processes
  • Authorization plan individual + team
  • Support

    Right at the beginning we provide you with any information that you need to make the right decisions. Already during the pre sales process our well trained sales team members help you navigate though the function, product and licencing jungle and give you answers to all your initial questions. Workshops with our expert consultants help you figure out the details and schedules of the project and set up a plan.

    During the project not only the people from all in the imlementation process involved departments are in close contact with employees of b4dynamics but als key user training is taking place. At b4dynami we think it is key to involve the people that actually use the system later early in the process and train them.

    After the go-life we calculate with a period of some month with intensive post go-life support. When we see that thinks work out well we switch to an annual check-ins with you.

    For support cases we have a ticket systema upa nd running to help you contact us at any time from anywhere. Also hotline support via phone is possible and of course FAQs on our website are a place to go.

    Furthermore Microsoft offers a huge ammount of in-app support, Docs, Learn, Communities, etc.

    https://docs.microsoft.com/en-us/dynamics365/

    https://docs.microsoft.com/en-us/learn/

    https://community.dynamics.com/

    Our regular business hours are Monday through Friday, 08:00 – 17:00h (MEZ/CET), excluding holidays.

    Extended English-speaking support is available from 9:00-18:00h (EET) and 06:00 – 18:00h (MST) from our locations in Turkey and/or the US.