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Dynamics 365 Field Service - Resolve customer issues the first time, every time

Detect and resolve service issues remotely

Prevent service calls by remotely detecting and resolving problems through the Internet of Things (IoT). Learn more

Transform your field service activities

Improve first-time fix rates with hands-free video calls that allow field technicians to share what they see and get instant help from specialists in other locations. Learn more

Optimize resources

Increase productivity and profit by setting up more appointments per day with optimized routes and tasks, and providing technicians with complete customer and order data on their mobile devices even when they’re offline. Learn more
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